From cc61cf14830e943b92ef769ec61a99d0a9fd2ce8 Mon Sep 17 00:00:00 2001 From: Alex Gonzalez Date: Fri, 3 Mar 2017 11:44:25 +0100 Subject: [PATCH] README: Add sysinfo command in support section. Signed-off-by: Alex Gonzalez --- README.md | 7 +++++++ 1 file changed, 7 insertions(+) diff --git a/README.md b/README.md index 5db6d0e0a..3e0415ca6 100644 --- a/README.md +++ b/README.md @@ -186,3 +186,10 @@ For support questions please contact Digi Technical Support: * [Enterprise Support](https://mydigi.secure.force.com/customers/) * [Product Technical Support](http://www.digi.com/support/product-support) * [Support forum](http://www.digi.com/support/forum/) + +When you contact Digi Technical Support, include important system details and +device information to help Digi resolve the issue more quickly. + +1. In the device, run the command 'sysinfo'. This generates the following file: + /tmp/.txt.gz. +2. Attach the .txt.gz file to your support ticket.