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README: Add sysinfo command in support section. 

Signed-off-by: Alex Gonzalez <alex.gonzalez@digi.com>
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Alex Gonzalez 2017-03-03 11:44:25 +01:00
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@ -186,3 +186,10 @@ For support questions please contact Digi Technical Support:
* [Enterprise Support](https://mydigi.secure.force.com/customers/) * [Enterprise Support](https://mydigi.secure.force.com/customers/)
* [Product Technical Support](http://www.digi.com/support/product-support) * [Product Technical Support](http://www.digi.com/support/product-support)
* [Support forum](http://www.digi.com/support/forum/) * [Support forum](http://www.digi.com/support/forum/)
When you contact Digi Technical Support, include important system details and
device information to help Digi resolve the issue more quickly.
1. In the device, run the command 'sysinfo'. This generates the following file:
/tmp/<current timestamp>.txt.gz.
2. Attach the <current timestamp>.txt.gz file to your support ticket.