README: Add sysinfo command in support section.

Signed-off-by: Alex Gonzalez <alex.gonzalez@digi.com>
This commit is contained in:
Alex Gonzalez 2017-03-03 11:44:25 +01:00
parent 42ac6ea6c2
commit cc61cf1483
1 changed files with 7 additions and 0 deletions

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@ -186,3 +186,10 @@ For support questions please contact Digi Technical Support:
* [Enterprise Support](https://mydigi.secure.force.com/customers/)
* [Product Technical Support](http://www.digi.com/support/product-support)
* [Support forum](http://www.digi.com/support/forum/)
When you contact Digi Technical Support, include important system details and
device information to help Digi resolve the issue more quickly.
1. In the device, run the command 'sysinfo'. This generates the following file:
/tmp/<current timestamp>.txt.gz.
2. Attach the <current timestamp>.txt.gz file to your support ticket.